1. Welcome and Introduction – G. Appleby / European XFEL
2. Current User Access agreement for ELI-DC / ELI TRANS – D. Charalambidis / ELI-ALPS
3. User Office – M. Bassanese / Elettra
4. User Portal – B. Schramm / HZDR
5. Calls for Proposals I – D. Unger / DESY
6. Calls for Proposals II – M. Thunnissen / MAX IV
7. User Feedback – J. McCarthy / ESRF
8. Data Handling – R. Pugliese / Elettra
9. Data Handling – O. De Giacomo / CERIC-ERIC
10. On-site support – M. Thunnissen / MAX IV
11. Safety training of users, and Safety Staff – R. Clarke / STFC
12. Safety training of users, and Safety Staff – I. Evans / LCLS
13. Safety training of users, and Safety Staff – P. Saffari / European XFEL
14. Joint Access Policies: LaserLab Europe – D. Normand / CEA
15. Joint Access Policies: CALIPSOplus+wayforlight – B. Schramm / HZDR
16. Publication database – Alexander Wagner / DESY
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