Support requests from 1.3.2010 to 12.4.2010 for ATLAS:
- Accounts:
o new accounts: 10x
o login problems (2x) due to wrong certificate
o quota request: 1x
- Releases:
o in 14.4.0 compilation of user packages fail for SLC5 (not
supported in this release by ATLAS)
o problems with installation of 15.6.6 (problems with pacman build
on ATLAS side)
o iLumiCalc not working (offline DB access failing because offline
DB not filled, new version can connect to online DB)
o installation request: 15.6.7.8
o ganga: JEM module
- System:
o pyroot 5.24.00 not working (fixed by IT)
- Complaints:
o SGE down
o Lustre down in HH
- Other:
o problems with bash as "login" shell and ATLAS group profiles (fixed)
o AFS scratch creation for all ATLAS users